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Published 13 May 2026

PRO005084-Services-Framework-DNM Linear Monitor Installs

United Utilities Water Limited · North West

Key facts

Estimated value
£20,000,000
Engagement closes
27 May 2026
Contract ends
30 Nov 2029
Buyer type
Utilities & transport

Description

The purpose of this framework is to appoint one or more end-to-end delivery partners to support the continued installation of battery powered level monitoring through AMP8. This regional programme will deliver approximately 15,000 monitors across the wastewater network, implemented through a phased rollout over the 3 years. An initial limited volume trial may be undertaken to validate the delivery approach and ensure all key performance measures are achieved prior to full deployment. United Utilities (UU) requires a supplier capable of delivering a robust, interoperable monitoring solution that fully integrates with existing telemetry systems, data platforms, and operational processes, providing accurate and near real time monitoring data to support operational decision making. For the purposes of this tender, the requirement is structured into the following delivery elements: • Survey • Hardware procurement • Installation • Data transfer • Fleet performance reporting and incident management • Maintenance The contract shall encompass all goods and services required to deliver these elements, including but not limited to: Supply of all hardware, including instruments, batteries, modems, bracketry, fixings, antennae and SIM cards. Certified to IP68, providing full protection against water ingress and enabling reliable operation in submerged or high moisture conditions. Certified for ATEX/IECEx Zone 0, ensuring safe operation in environments with continuous explosive atmospheres. Installation services, including all associated works such as planning, scheduling, asset surveys, installation activities, metadata capture and provision. Data acquisition and transfer, ensuring reliable transmission of monitoring data to United Utilities’ systems. Maintenance and calibration proactive and reactive maintenance activities to sustain hardware performance throughout the contract period, in line with service level requirements. Fleet performance reporting, providing live access to the supplier’s internal data ingestion platform, alongside routine reporting of fleet performance. Any additional goods and services required to ensure continuous, accurate and reliable operation of the monitoring fleet. These goods and services will be delivered by the lead programme delivery partner(s) and any approved subcontractors. The Supplier will be responsible for delivering a complete, scalable solution that enhances UU’s operational capability, supports statutory obligations, and enables effective, data led management of the wastewater network.

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