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Tenfell
Awarded contract
Published 05 Dec 2025

Provision of Messaging and triage services for NHS North East and North Cumbria

NHS South, Central and West Commissioning Support Unit · South East

Key facts

Contract value
£301,469
Awarded
11 Sep 2025
Contract starts
30 Sep 2025
Contract ends
31 Mar 2027
Procedure
Call-off from a framework agreement (framework)
Buyer type
Health

Awarded to

SupplierValue
IPLATO HEALTHCARE LIMITED£301,469

Description

The contract is awarded for an initial period of 6 months - £100,489.53 exc. VAT

Option to extend for up to a further 12 months - £200,979.06 exc. VAT

The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for the Provision of Messaging and Triage Services.

NHS North East and North Cumbria ICB's requirement is for a SMS Messaging and Triage tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to iPlato Healthcare Limited.

Categories (CPV)

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