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Tenfell
Awarded contract
Published 04 Jun 2026

Contact Centre Services for 2027 Census Test

Office for National Statistics · United Kingdom

Key facts

Contract value
£413,078
Awarded
01 Jun 2026
Contract starts
01 Jun 2026
Contract ends
30 Jun 2027
Procedure
Award under framework (framework)
Buyer type
Central government

Awarded to

SupplierValue
Serco Ltd£413,078

Description

An integrated solution for the provision, management and resource of an omni-channel contact centre to provide support and telephone data capture for Respondents in England, Wales and Scotland chosen to participate in the 2027 Census Test.

Categories (CPV)

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