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Tenfell
Awarded contract
Published 02 Dec 2025

FCMC Delivery Resources

The Insolvency Service · London

Key facts

Contract value
£300,000
Awarded
21 Nov 2025
Contract starts
01 Jan 2026
Contract ends
31 Mar 2026
Procedure
Call-off from a framework agreement (framework)
Buyer type
Central government

Awarded to

SupplierValue
SMARTSOURCING LIMITED£300,000

Description

The Future Case Management Capability (FCMC) project is replacing ageing case management systems with a modern, flexible case management platform; Microsoft Dynamics 365 Customer Engagement. The Supplier will act as a Contingent Labour delivery partner to provide resources to implement the new case management system in Dynamics 365 for ORS, EAS and CST, including integrations with other software and services, and data migration from the legacy solutions to the new platform.

Categories (CPV)

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