Debt Resolution Services - Lot 1 extension
Crown Commercial Service · United Kingdom
Key facts
- Contract value
- £645,000,000
- Awarded
- 14 Dec 2021
- Contract starts
- 14 Dec 2021
- Contract ends
- 13 Dec 2026
- Procedure
- Open procedure (above threshold)
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| A list of successful suppliers can be found in the attachments a | £645,000,000 |
Description
Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies.
Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public sector bodies and future successor organisations which includes Central Government Departments and their arm's length bodies and agencies, the wider public sector and third sector including, but not limited to, local government, health, education, police, fire and rescue, housing associations and charities.
This Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has now expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022. It is for delivery primarily within the United Kingdom, with some limited requirements overseas.
The key core services include: • debt prevention services, • managed debt collection services (managing multiple collection agencies), • debt collection agency services (including International Collections), • enforcement/warrant recovery services, • debt analytics (including open-banking and complimentary data and analytics), • data aggregation and analysis services, • debt analytics/solutions software and integration, • spend recovery analysis, • debt business process outsourcing, • fraud and error prevention and analysis, • debt advice and guidance services.
Additional information: Please be aware that RM6226 Debt Resolusion Services Lot 1 has been extended and the revised end date for Lot 1 is 13 December 2026. The modification extends the term of Lot 1 Managed Collection Services by twelve months. The end date changes from 13 December 2025 to 13 December 2026. No earlier modifications are relevant to this change. The reason for the modification is - Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee (Art. 43(1)(c) of Directive 2014/23/EU, Art. 72(1)(c) of Directive 2014/24/EU, Art. 89(1)(c) of Directive 2014/25/EU) he modification is required due to urgent and unforeseen circumstances that have affected the Authority's ability to conclude necessary arrangements within the original contract term. These circumstances could not reasonably have been anticipated at the time the framework was established.
Categories (CPV)
- 48440000 Financial analysis and accounting software package
- 66170000 Financial consultancy, financial transaction processing and clearing-house services
- 71621000 Technical analysis or consultancy services
- 72000000 IT services: consulting, software development, Internet and support
- 73000000 Research and development services and related consultancy services
- 75000000 Administration, defence and social security services
- 79100000 Legal services
- 79200000 Accounting, auditing and fiscal services
- 79311400 Economic research services
- 79313000 Performance review services
- 79330000 Statistical services
- 79342400 Auction services
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