East of England Crisis Text Support Service
Key facts
- Estimated value
- £2,400,000
- Closing date
- 13 Oct 2025
- Contract starts
- 23 Feb 2026
- Contract ends
- 30 Mar 2028
- Procedure
- Open procedure (above threshold)
- Buyer type
- Health
- Source
- Contracts Finder
Description
The East of England NHS Collaborative Procurement Hub ("EoECPH"), acting on behalf of Cambridgeshire & Peterborough Integrated Care Board (the "Authority") is seeking to appoint a sole Provider for the provision of a regional East of England 24/7 all age Crisis Text Support Service.
The Crisis Text Service should provide urgent, confidential, and accessible support via text messaging for individuals of all ages experiencing a mental health crisis. This service aims to offer timely crisis text intervention, emotional support, and appropriate referrals to further care. It provides a support tool that can be seamlessly integrated into the NHS to address mental health crises effectively to ensure people do not fall between gaps across services.
Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.
Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:
Phone: 0800 9956035
E-mail: [email protected]
Categories (CPV)
- 85323000 Community health services
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