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Tenfell
Awarded contract
Published 10 Sep 2025

Provision of a Cloud Based Contact Centre Solution

Leicestershire County Council · East Midlands

Key facts

Contract value
£2,056,225
Awarded
04 Sep 2025
Contract starts
07 Sep 2025
Contract ends
29 Sep 2028
Procedure
Other -
Buyer type
Local government

Awarded to

SupplierValue
SPECIALIST COMPUTER CENTRES PLC£2,056,225

Description

Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015).

Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.

Categories (CPV)

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