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Tenfell
Awarded contract
Published 05 May 2026

NHS App

NHS England · London

Key facts

Contract value
£160,100,000
Awarded
27 Mar 2026
Contract starts
30 Apr 2026
Contract ends
31 Mar 2028
Procedure
Other -
Buyer type
Central government

Awarded to

SupplierValue
IBM UNITED KINGDOM LIMITED£160,100,000

Description

The NHS App is at the forefront of transforming how patients and the public engage with health and care services - improving access and convenience; easing pressure on frontline staff; and empowering users to take greater control in line with the NHS' 10 Year Health Plan.

Ongoing improvements to features, functionality and user experience is evolving the App into a go-to health companion. Providing easy access to health records and information alongside timely reminders and results; streamlined journeys and intelligent navigation for unplanned care through AI triage; and the ability to access hospital quality care at home.

Following the completion of a competitive procurement process and due governance, IBM has been formally appointed as a strategic delivery partner as we continue to develop secure, reliable and user-centred pathways and services at scale.

Additional information: NHS App Delivery Partner Call Off Contract - Mixed Investment

Categories (CPV)

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