P2223 Tenant Satisfaction Measures Surveys
Birmingham City Council · West Midlands
Key facts
- Closing date
- 08 Nov 2024
- Contract starts
- 09 Dec 2024
- Contract ends
- 31 Mar 2026
- Procedure
- Open procedure (above threshold)
- Buyer type
- Local government
- Source
- Contracts Finder
Description
Birmingham City Council (the Council) is seeking to secure a suitable and competent provider to conduct Tenant Satisfaction Measures surveys in line with the Regulator of Social Housing's Consumer Standards.
The provider is required to conduct Tenant Satisfaction Measures ("TSM") surveys in line with the Regulator of Social Housing's ("RSH") Consumer Standards. This is to ensure that the Council is compliant with the requirement to conduct an annual TSM survey measuring tenant satisfaction and to assist the Council in identifying and addressing areas of tenant dissatisfaction to drive service improvements and change.
The contract will commence in December 2024 for a period of 16 months to the 31st March 2026, with the option to extend for a further one year.
The Council will be using its e-tendering system (in-tend) for the administration of this procurement process and bidders must register with the system to be able to participate in the procurement process. The web address is: https://in-tendhost.co.uk/birminghamcc
Registration and use of In-tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please email the Council at: [email protected]
Additional information: If you are interested in tendering please use the following link to access Birmingham City Council's tender Portal. https://in-tendhost.co.uk/birminghamcc
Delivery Notes
Birmingham
Is a Recurrent Procurement Type? : No
Categories (CPV)
- 71314000 Energy and related services
- 45453100 Refurbishment work
- 71315000 Building services
- 45320000 Insulation work
- 42511110 Heat pumps
- 71315300 Building surveying services
- 45321000 Thermal insulation work
- 45331110 Boiler installation work
- 45331210 Ventilation installation work
- 45331100 Central-heating installation work
- 42160000 Boiler installations
- 45331000 Heating, ventilation and air-conditioning installation work
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