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Awarded contract
Published 07 Jul 2026

Microsoft Certified Engineering Support

Sellafield Limited · North West

Key facts

Contract value
£527,956
Awarded
29 Jun 2026
Contract starts
30 Jun 2026
Contract ends
29 Jun 2027
Procedure
Direct award
Buyer type
Local government

Awarded to

SupplierValue
Microsoft Ltd£527,956

Description

The Contracting Authority requires the provision of Microsoft Certified Engineering Support services, including advanced technical support, product escalation, and engineering-level assurance for its existing Microsoft enterprise environment. This environment includes Microsoft 365, Azure, identity, and security services, which are critical to the Authority’s operational delivery and are tightly integrated across business functions. This procurement is being undertaken as a direct award under Section 41 of the Procurement Act 2023, relying on the grounds set out in Schedule 5. Microsoft is the only supplier able to provide: Direct access to product engineering teams Source-level diagnostics and escalation pathways No other supplier can deliver the requirement independently. Third-party providers are dependent on Microsoft for escalation and therefore Cannot provide equivalent authority or resolution capability. The Contracting Authority has undertaken a proportionate assessment of alternatives and a commercial benchmarking exercise to confirm that the proposed approach represents value for money.

Categories (CPV)

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