External Call Handling Service
Halton Housing · United Kingdom
Key facts
- Contract value
- £135,000
- Awarded
- 20 Jul 2026
- Contract starts
- 21 Jul 2026
- Contract ends
- 21 Jul 2028
- Procedure
- Below threshold - open competition
- Buyer type
- Housing
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| SPS Doorguard Limited | £135,000 |
Description
Halton Housing sought bids for a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out of hours call handling service only, but this requirement has grown to include notable in-hours support.
Categories (CPV)
- 79512000 Call centre
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