Mystery Shopping Services
British Council · London
Key facts
- Awarded
- 23 Jun 2026
- Contract starts
- 30 Jun 2026
- Contract ends
- 01 Jul 2028
- Procedure
- Competitive flexible procedure (framework)
- Buyer type
- Central government
- Source
- Find a Tender
Awarded to 2 suppliers
| Supplier | Value |
|---|---|
| LC INVESTIGATION LIMITED | — |
| SERVE LEGAL LIMITED | — |
Description
The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres. The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test.
Categories (CPV)
- 79310000 Market research services
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