Digital Platform
Central Bedfordshire Council · East of England
Key facts
- Contract value
- £1,395,369
- Awarded
- 01 Jul 2026
- Contract starts
- 28 Jul 2026
- Contract ends
- 03 Jul 2029
- Procedure
- Award under framework (framework)
- Buyer type
- Local government
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| NETCALL TECHNOLOGY LIMITED | £1,395,369 |
Description
The contract is for the provision of a Digital Service Platform to support the delivery and management of customer-facing services across Central Bedfordshire Council. The solution will provide digital forms, customer self-service, workflow and case management, customer relationship management (CRM), automation and integration capabilities, together with implementation, configuration, training, support and maintenance services. The platform will be supplied as a cloud-based solution and will integrate with the Council's existing systems to support the delivery of digital services and ongoing service improvement.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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