ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System
Victim and Survivors Service Northern Ireland · Northern Ireland
Key facts
- Contract value
- £151,000
- Awarded
- 02 Apr 2025
- Procedure
- Open procedure
- Buyer type
- Other public body
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| ENDEAVOUR INFORMATION SOLUTIONS | £151,000 |
Description
The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors. VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses. VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system. This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises. The Supplier is required to provide a fully managed (end to end) Support Service. This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
- 72400000 Internet services
- 72500000 Computer-related services
- 72212780 System, storage and content management software development services
- 72212783 Content management software development services
- 48000000 Software package and information systems
- 48600000 Database and operating software package
- 48800000 Information systems and servers
- 48780000 System, storage and content management software package
- 72222300 Information technology services
- 72212731 File security software development services
- 72212732 Data security software development services
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