Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services
NHS Commercial Solutions · United Kingdom
Key facts
- Estimated value
- £400,000,000
- Contract starts
- 19 Jan 2026
- Contract ends
- 18 Jan 2034
- Procedure
- Open procedure (above threshold)
- Buyer type
- Health
- Source
- Contracts Finder
Description
This is a replacement of the existing NHS England endorsed Framework Agreement. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. The Framework appoints a pool of qualified suppliers who are tested through a robust Public Sector Compliant procurement process. The Framework Agreement then allows a Contracting Authority to issue a call-off contract to suitable Supplier either via a Direct Award or a Mini-comp tender process demonstrating value for money procurement. NHS Commercial Solutions will provide a comprehensive support service to a Contracting Authority intending to make use of the Framework Agreement. This includes, but not limited to, a set of templated documents for running a tender, draft specification and evaluation criteria, guidance on Social values criteria and any guidance to the procurement process. The framework will be divided into 6 lots, as follows: Lot 1: Products and/or Services Catalogue Lot 2: Digital Dictation service solution with AI Technology Lot 3 Digital Dictation service solution without AI Technology Lot 4: Outsourced transcription service solution with AI Technology Lot 5 Outsourced transcription service solution without AI Technology Lot 6: Managed service solution
Categories (CPV)
- 79550000 Typing, word-processing and desktop publishing services
- 72212314 Voice recognition software development services
- 72250000 System and support services
- 72000000 IT services: consulting, software development, Internet and support
- 48314000 Voice recognition software package
- 48517000 IT software package
- 72800000 Computer audit and testing services
- 79551000 Typing services
- 32332100 Dictating machines
- 48900000 Miscellaneous software package and computer systems
- 72300000 Data services
- 72212000 Programming services of application software
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