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Tenfell
Awarded contract
Published 15 Jan 2025

Digital Telecare Monitoring Service

Stroud District Council · South West

Key facts

Contract value
£120,000
Awarded
10 Apr 2025
Contract starts
30 Apr 2025
Contract ends
30 Apr 2028
Procedure
Open procedure
Buyer type
Local government

Awarded to

SupplierValue
Corserv Care Limited£120,000

Description

Stroud District Council require a Service Provider to provide a high performing, person centred digital telecare monitoring service with 24x7 coverage.\r \r Stroud District Council currently has around 1,300 telecare customers, each of whom has a Tunstall analogue careline alarm unit, working in conjunction with a standard phoneline and linked to a third party monitoring service, currently provided by Tunstall Response. Currently there are no dedicated lines to support this service.\r \r The Council intends to replace all analogue units with Legrand Electronic's Tynetec Reach IP 4G digital alarms in a phased approach over the next 12 months and to enter into a contract for a new digitally enabled monitoring service.\r \r Please see procurement documents for further information.

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