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Tenfell
Awarded contract
Published 06 Jul 2026

Newcastle Home Care Services Framework

Newcastle City Council · North East

Key facts

Awarded
05 Jul 2026
Contract starts
04 Sep 2026
Contract ends
05 Sep 2034
Procedure
Open procedure (framework)
Buyer type
Local government

Awarded to 8 suppliers

SupplierValue
Comfort Call Ltd—
Be Caring Ltd—
HALES GROUP LIMITED—
St Anthony of Padua Community Association—
Kay Care Services—
Springfield Home Care Services Ltd—
KD CARE SERVICES LTD—
LIFE AND CARE SOLUTIONS LIMITED—

Description

Newcastle City Council has a statutory duty to provide care and support services to residents who meet the national minimum eligibility threshold as defined by the Care Act 2014. The Council is committed to delivering a high-quality, responsive, and accessible home care service that enables individuals to live independently, safely, and meaningfully within their own homes and communities. This contract will support adults residing in the City of Newcastle who meet the national eligibility criteria, including: Older people aged 65 and over Adults (18+) with mental health needs Adults (18+) with physical disabilities, including sensory impairments Adults (18+) with specific needs, such as dementia, learning disabilities, autism diagnosis's, mental health conditions, end-of-life or palliative care, sudden onset or acquired brain injuries The service will operate 365 days a year (366 in leap years), between the hours of 7:00 AM and 11:00 PM.

Categories (CPV)

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