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Tenfell
Awarded contract
Published 29 Jul 2026

SOL Community Information and Advice Services 2026

Solihull Metropolitan Borough Council · West Midlands

Key facts

Contract value
£6,579,440
Awarded
28 Jul 2026
Contract starts
30 Sep 2026
Contract ends
31 Mar 2029
Procedure
Open procedure
Buyer type
Local government

Awarded to

SupplierValue
Citizens Advice Solihull Bureau£6,579,440

Description

The Council is intending to commission information and advice services for people in Solihull to meet the needs of Adult Social Care, offering a general advice service which is accessible to residents, alongside targeted, specialist services delivered to communities. The scope of the service is currently under review and may contain: Improved health and wellbeing – for example, tenancy advice and support, safe housing support, supporting people in food poverty, supporting people in crisis to access further support, support to people with cognitive impairment, mental health guidance, low level information and guidance for those with long term conditions and disability, promoting healthy lifestyles, information and guidance on direct payments. Increased capacity and ability to cope – connecting people with community groups, support to retain safe housing, self-advocacy, work with other local support offers, identify national support offers, support refugee and migrant communities with guidance on visas, work rights, immigration status etc., support for carers. Increased financial stability and resilience – early access to debt support and advice, support with completing forms for financial support, LPA, deputyship and appointeeship applications, budget planning and support, debt and benefits low level and specialist support, distribution of grant funding on behalf of the Council.

Categories (CPV)

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