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Tenfell
Closed tender
Published 23 Apr 2026

Mystery Shopping Services

British Council · London

Key facts

Estimated value
£440,000
Closing date
18 May 2026
Contract ends
30 Jun 2028
Procedure
Competitive flexible procedure
Buyer type
Central government

Description

The British Council Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider.The Mystery Shopping programme aims to evaluate both user experience and security across the registration, application, and test‑attendance stages of the International English Language Testing System,IELTS, written and speaking tests.

Categories (CPV)

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