Repairs & Empty Homes Technology Solution
The Guinness Partnership Limited · United Kingdom
Key facts
- Engagement closes
- 08 May 2026
- Contract ends
- 01 Jan 2033
- Buyer type
- Housing
- Source
- Find a Tender
Description
The Guinness Partnership (TGP) is currently reviewing their systems architecture for repairs and empty homes, exploring the art of the possible, with either one system or multiple systems. A preliminary market engagement will be conducted initially to inform the procurement approach and potential tender documentation. The procurement approach is currently undecided and the route to market is therefore subject to change. The key focus is understanding how TGP can leverage technology to achieve its target state vision and outcomes for the repairs service, specifically focused on: • Delivering a good, reliable, and safe repairs service that residents can trust • Early, proactive intervention • Accurate diagnosis and recording of repairs at first contact • Repairs delivered on time and in line with statutory and policy timescales • Reduced resident frustration and failure demand • Lower resident effort in accessing the service • Reduced cost of failure • Lower overall cost of the repairs service without compromising quality • Greater operational resilience • Clear and credible assurance that resident outcomes are being achieved Suppliers participating in this PME event will not have any advantage over organisations who do not participate, and this market consultation is in no way a guarantee of future work.
Categories (CPV)
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