Bus Franchising Contract Management System
Liverpool City Region · North West
Key facts
- Contract value
- £1,392,000
- Awarded
- 16 Feb 2026
- Contract starts
- 10 Mar 2026
- Contract ends
- 09 Mar 2031
- Procedure
- Open procedure
- Buyer type
- Local government
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| netBI Pty Ltd | £1,392,000 |
Description
Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods. LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments. The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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