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Awarded contract
Published 09 Jan 2026

User Acceptance Testing Software

FINANCIAL OMBUDSMAN SERVICE LIMITED · London

Key facts

Contract value
£37,331
Awarded
09 Jan 2026
Contract starts
10 Jan 2026
Contract ends
01 Jan 2027
Procedure
Below threshold - without competition
Buyer type
Local government

Awarded to

SupplierValue
USERZOOM£37,331

Description

The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form. The software enables FOS to test digital products with a diverse user base, identifying pain points and ensuring accessibility before full-scale development or launch. This approach reduces the risk of costly post-launch changes and supports the delivery of user-centric, compliant digital services. Value - £37,330.94 (excluding VAT). 12 month renewal.

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Published by the buyer on Find a Tender (Open Government Licence v3.0). Always read the original notice before responding.