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Published 01 Apr 2025

Leeds Advice Service

Leeds City Council · Yorkshire and the Humber

Key facts

Engagement closes
28 Apr 2025
Contract ends
31 Mar 2031
Buyer type
Local government

Description

The Leeds Advice Services contract provides free, independent, impartial and confidential advice for the people of Leeds. Areas of advice (as a minimum) include Welfare Benefits, Housing, Immigration, and Debt. The service is currently delivered as a partnership approach, operating across the city of Leeds and via a range of access channels -telephone, digital and face to face. Advice services provided through the contract support clients to make informed decisions about their individual circumstances. The service is outcome based to ensure that clients are supported to improve their individual circumstances, specifically through income maximisation, debt solutions and resolution of advice related issues and disputes such as housing, welfare benefits, and debt.

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