AMCV 331 - Telecare Managed Services
Shropshire Council · West Midlands
Key facts
- Contract value
- £240,000
- Awarded
- 13 Nov 2024
- Contract starts
- 14 Nov 2024
- Contract ends
- 13 Nov 2028
- Procedure
- Other -
- Buyer type
- Local government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Tunstall Healthcare (UK) Limited | £240,000 |
Description
This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6.
Services the Supplier is to deliver: • Manage the full contract, including liaising with the Customer as required • Facilitate the scheduled review meetings. • Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. • Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user.
The service provision will include: • Installation, deinstallation, fault management of equipment and peripherals • Call monitoring • Disaster recovery • Reprogramming (where required) • Reporting • Review and development of continuous improvement activities
Categories (CPV)
- 85000000 Health and social work services
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