Provision of Emotional Support Telephone Line Services
NURSING AND MIDWIFERY COUNCIL · London
Key facts
- Closing date
- 30 Jan 2026
- Contract ends
- 30 Apr 2028
- Procedure
- Competitive flexible procedure
- Buyer type
- Local government
- Source
- Find a Tender
Description
The Nursing and Midwifery Council (NMC) is looking to Contract with a provider who can support us to deliver against our objectives and achieve our ambitions by delivering an emotional support telephone line (service) to those affected by our regulatory processes . The successful bidder will need to deliver according to the requirements set out in the Tender Pack. We have people including applicants to our register, nursing and midwifery professionals who are under investigation, referrers, witnesses, and others involved in our regulatory casework who need support during the various processes (and in some instances for a short period thereafter). We are committed to ensuring that we take a needs led approach and that the people affected by our work have access to appropriate emotional and wellbeing support throughout their involvement with us. We want to offer a service with the relevant and appropriate expertise to support people directly where they wish to access this service or signpost them to appropriate alternative services where necessary. The purpose of this tender is to identify a suitably experienced provider to deliver an accessible, independent, and confidential service. Our aim is that the service will support us to improve quality, fairness and experience and ensure value for money as we are funded by nursing and midwifery professionals' fees. The service will: • Support us to improve the emotional support we offer to those affected by our regulatory processes. • Support us to ensure effective and safe participation in our regulatory casework for those involved. • Support us to reduce the risk of harm caused to those affected by our regulatory processes as a result of the process. • Support us to comply with our duties under The Equality Act 2010. • Support us to reduce the impact on our people supporting those affected by our regulatory processes; and as a result increase their resilience, enjoyment at work and morale. • Support us to reduce the time our people spend providing emotional support to people involved in our regulatory processes enabling them to spend more time progressing their work.
Categories (CPV)
- 85000000 Health and social work services
Similar open tenders
Tender for the Provision of Learning Disability And Autism Supported living
Location: LondonBuyer: London Borough of Hounslow
Open tenderCloses 1 Dec, 202626 daysValue £4.70mSource Find a TenderThe London Borough of Hounslow is an ambitious council that aims to provide the absolute best services to the community it serves. The Council are committed to supporting people to live as independently as possible ensuring people with a learning disability and/or autism have access to high-quality support that enables
Contract for the Provision of Support and Services for Carers
Location: United KingdomBuyer: The Council of the City of Wakefield
Open tenderCloses 4 Dec, 202629 daysValue £2.69mSource Find a TenderWakefield Metropolitan District Council (the Council) wishes to commission a Service to provide information, advice and support for Adult and Young Adult Carers living in Wakefield District. Unpaid carers are a vital part of the health and care system, providing essential support to family members, friends and neighbor
Establishment of Framework for Mediation Service- External Conflict Resolution
Location: Northern IrelandBuyer: Independent Commission for Reconciliation and Information Recovery
Open tenderCloses 30 Nov, 202625 daysValue £40.00kSource Find a TenderICRIR wishes to establish a call-off framework/contract for the provision of independent external workplace mediation and conflict resolution services. The service will provide access to suitably qualified and experienced mediators to support the early resolution of workplace disputes, employee relations issues and con
Establishment of Framework for Mediation Service– External Conflict Resolution
Location: Northern IrelandBuyer: Independent Commission for Reconciliation and Information Recovery
Open tenderCloses 8 Dec, 202633 daysValue £40.00kSource Find a TenderICRIR wishes to establish a call-off framework/contract for the provision of independent external workplace mediation and conflict resolution services. The service will provide access to suitably qualified and experienced mediators to support the early resolution of workplace disputes, employee relations issues and con
Best Start in Life Parent /carer panels
Location: East MidlandsBuyer: Leicestershire County Council
Open tenderCloses 2 Dec, 202627 daysValue £98.00kSource Find a TenderNo Description:To support the delivery of the 2026-2029 Department for Education (DfE) Family Hubs and Start for Life Programme, Leicestershire County Council is seeking to commission a third-party provider to establish and coordinate a dedicated parent and carer engagement forum. The service will gather the voices and
Community Domestic Abuse Support Service
Location: North WestBuyer: Stockport Metropolitan Borough Council
Open tenderCloses 3 Dec, 202628 daysValue £4.03mSource Find a TenderThis Service Specification sets out the requirements for the delivery of the COMPASS Community Domestic Abuse Support Service across the Metropolitan Borough of Stockport. The Provider will provide a flexible, trauma-informed and person-centred offer comprising both safe accommodation-based support and community-based