Drainage

The scoping document sets out the approach and requirements for the procurement and delivery of Drainage works to properties and communal areas owned by Epping Forest district Council, with the objective of ensuring: • Undertaking works including clearing, excavation, preparation of all drainage. • Being fully compliant with all health and safety regulations. • Cost-effective, sustainable procurement that delivers value for money. Scope of Services Drainage, including clearing blockages and new installations • Ensure drainage serving EFDC dwellings and communal areas are free from obstructions. • Emergency response (2 to 4hrs) to environmental issues or serious disruption to customers. • Provide support to our Out of Hours service, evenings, weekends and Bank Holidays. • Identifying defects within drainage layouts, to prevent reoccurring issues. • New installations are future proofed to ensure improved use. • Spoil removed from site, to be done so in accordance with all regulations, with all surfaces decontaminated. Objectives • Deliver a consistent, quality service to customers. • Agree all appointments at convenient times with customers. • Communal works to be undertaken efficiently to agreed times, to reduce inconvenience to communities. • Follow variation guidance to ensure cost certainty. Quality Standards • Compliance with Building Regulations 2010 Drainage and Waste Disposal. • Health and Safety at Work Act 1974. • NHF Schedule of Rates 7.1 - Drainage & Groundworks. • Accreditation requirements: CHAS, Constructionline. • Ongoing performance monitoring and KPI reporting. Sustainability & Social Value • Use of sustainable materials and waste reduction strategies. • Commitment to carbon reduction in line with QPS and EFDC targets. • Promotion of local employment and apprenticeships. Risks and Mitigations Supply chain disruption - Access to multiple suppliers, forward ordering and local sourcing. Labour - Where possible recruit locally and limit subcontracting work. Tenant satisfaction - Clear communication with customers across the duration of the work including post-completion surveys. Governance & Performance Monitoring Dedicated contract management team with escalation routes. QPS to provide work orders in line with agreed programme quarterly. KPIs to include • Completions against Target Date. • Planned Works in Progress updates. • Monthly performance reviews and quarterly strategic reporting. Conclusion This scoping document provides the framework for QPS's procurement and delivery of drainage services. The approach prioritises quality, cost-effectiveness, sustainability, ensuring alignment with both QPS's requirements and the long-term objectives of Epping Forest District Council.