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Tenfell
Closed tender
Published 26 Feb 2026

Housing Support Service for Vulnerable Adults

London Borough of Sutton · London

Key facts

Estimated value
£4,860,000
Closing date
23 Apr 2026
Contract ends
31 Mar 2030
Procedure
Open procedure
Buyer type
Local government

Description

Sutton Council intends to commission a housing support service for single adults, aged 18 years and above, who are experiencing, or are at risk of, homelessness, and are vulnerable due to mental health needs, substance misuse problems, experience of domestic abuse, or have a history of offending. This service will provide: Short-term housing support to 119 units of supported accommodation that differ in size and location Short-term floating support to 40 individuals per annum who are living in other types of accommodation, including temporary accommodation, social housing and private rented accommodation. These individuals will likely have complex needs with dual or multiple diagnoses and will require support with tenancy sustainment or resettlement. The Provider shall have the additional responsibility for carrying out housing management of furnished supported accommodation and to provide an out-of-hours concierge service. These additional services will be funded through Housing Benefit eligible rent and not through the housing support contract. This service will support vulnerable adults to live independently through the provision of housing related support and/or supported accommodation and to participate in a planned and seamless journey towards independent living. The service will promote recovery and facilitate social inclusion and wellbeing. The provision of high quality housing support is key to achieving the Council's ambition for Sutton to be 'an inclusive place for everyone' and to ensure that more people in Sutton are living in 'quality and affordable housing' by working to prevent homelessness and support vulnerable people who become homeless. This procurement is being conducted as a light touch contract under Section 9 of the procurement Act 2023, for services specified in Schedule 1 of the Procurement Regulations 2024.

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