Interim Microsoft Managed Service
Government Property Agency · West Midlands
Key facts
- Contract value
- £203,500
- Awarded
- 19 Mar 2026
- Contract starts
- 30 Mar 2026
- Contract ends
- 30 Mar 2027
- Procedure
- Direct award
- Buyer type
- Central government
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Bridgeall | £203,500 |
Description
The requirement is for a direct award for the provision of expert Microsoft support services. This includes proactively managing Entra ID, Conditional Access policie, and MFA to strengthen endpoint security and mitigate cyber risks. The existing service gap necessitates expert, multi-tiered support to reduce the internal IT burden and ensure faster resolution of technical incidents and user access issues. Procuring a third-party Microsoft Gold Partner to manage backup services moves the GPA to a secure future state, further data retention as well as ransomware protection. Sustained support for Azure Virtual Desktop centralises IT administration, ensuring a secure, scalable digital workplace. Standard procurement processes can cause delays for emerging business needs; the Professional Services Retainer fills this gap by allowing immediate access to engineers for urgent projects and will only be used if required. This arrangement serves as an interim solution while the GPA develops its wider strategic Microsoft implementation and managed service partner strategy.
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