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Tenfell
Closed tender
Published 17 May 2024

Heating, Servicing, Maintenance and Repairs

CHP · United Kingdom

Key facts

Estimated value
£10,000,000
Closing date
21 Jun 2024
Contract starts
31 Mar 2025
Contract ends
31 Mar 2031
Procedure
Open procedure (above threshold)
Buyer type
Central government

Description

The overarching requirement of a new contractor is to provide expertise in the management of CHP heating systems. This will include a range of activities including visiting to diagnose causes however arisen and provide recommendations and solutions to ensure customers are not left without full services. Also taking ownership to liaise with manufacturers and suppliers to resolve warranty defects without the need for CHP to be involved.

It is a key requirement that the contractor is acting with the eyes of CHP in all casework to prioritise the customer solution and undertake remedial action wherever possible.

The services required by the contract, include but are not restricted to: - Domestic Gas and Non-Gas Appliance Servicing - Commercial Plant Room Servicing - Domestic Heating Repairs - Commercial Heating Repairs - Renewable System Servicing and Repairs - Pump Servicing and Maintenance - Servicing And Maintenance of Solar Panel installations and equipment

Additional information: Bidders are required to submit bids via the ProContract e-tendering portal.

Please see tender documents below for further details which are on the ProContract portal: https://procontract.due-north.com/Advert/Index?advertId=88f6da69-3614-ef11-812b-005056b64545

The project reference is DN713273

If your organisation is not registered on ProContract click on the following link https://procontract.due-north.com/register, and complete the free registration process.

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