Development of Jisc's Licensing Subscriptions Manager (LSM)
Jisc · South West
Key facts
- Contract value
- £200,000
- Awarded
- 12 Nov 2025
- Contract starts
- 12 Nov 2025
- Contract ends
- 11 Nov 2026
- Procedure
- Direct award
- Buyer type
- Local government
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| SALESFORCE UK LIMITED | £200,000 |
Description
Licensing Subscription Manager (LSM) is Jisc's ecommerce site that enables Further & Higher Education institutions and customers to search, purchase, and manage their subscriptions to e-books, e-journals, and databases negotiated by Jisc Licensing, and via its sister site www.chest.ac.uk, preferential licence agreements for software and online resources negotiated. It is the intention that the current LSM functionality is to be migrated to Salesforce Communications Cloud on Core, integrated with Jisc's Salesforce CRM, having product and pricing information configured in the Salesforce Enterprise Product Catalogue, and a new customer portal to be developed Salesforce Experience Cloud. The migration to Salesforce is an important strategic step for Jisc, with efficiency to be shared across Jisc directorates, gained from having customer relationship management (CRM), e-commerce and other data and workflows within one platform. The development is intended to be run in multiple phases; MVP (minimum viable product) Phase will be building and proving the end-to-end purchase of a subset of Chest products for a subset of customers in Salesforce. MMP (minimum marketable product) Phase will be building out the product model and purchasing journey to migrate all Chest products and go live to all customers.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
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