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Tenfell
Awarded contract
Published 18 Jun 2026

Provision of Device and Application Management

University of South Wales · Wales

Key facts

Contract value
£1,627,200
Awarded
17 Jun 2026
Contract starts
30 Jun 2026
Contract ends
30 Jun 2029
Procedure
Competitive flexible procedure
Buyer type
Education

Awarded to

SupplierValue
ACADEMIA LIMITED£1,627,200

Description

IT Services transitioned to Microsoft Intune in 2021, moving from on-premise device management to a cloud-based model to improve security, scalability, and consistency across Windows devices. This supports flexible working, strengthens compliance with Cyber Essentials, and helps maintain eligibility for funding and procurement opportunities requiring certification. The implementation has already delivered benefits such as improved visibility, standardisation, and reduced support overheads. The next phase is to expand into more advanced cloud-native endpoint management, including Desktop as a Service (DaaS), to further modernise service delivery. The strategy also aims to shift IT Services from reactive support to more proactive, analytics-driven management using Intune telemetry and automation. This will improve device provisioning, enable zero-touch deployment, and expand specialist capability. Overall, the goal is to create a scalable, flexible operating model that can respond to demand fluctuations while reducing operational risk, improving compliance, and supporting the University’s longer-term digital strategy over the next three years.

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