Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)
NHS Business Services Authority · United Kingdom
Key facts
- Contract value
- £1,172,968
- Awarded
- 09 Oct 2025
- Procedure
- Competitive procedure with negotiation
- Buyer type
- Health
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Infosys Limited | £1,172,968 |
Description
The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce.
The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS.
The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.
Categories (CPV)
- 72222300 Information technology services
- 79211110 Payroll management services
- 72212451 Enterprise resource planning software development services
- 72260000 Software-related services
- 79900000 Miscellaneous business and business-related services
- 79410000 Business and management consultancy services
- 80420000 E-learning services
- 48450000 Time accounting or human resources software package
- 72212450 Time accounting or human resources software development services
- 79600000 Recruitment services
- 79631000 Personnel and payroll services
- 48451000 Enterprise resource planning software package
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