MT11 Front Door Review
Stockton-on-Tees Borough Council · North East
Key facts
- Contract value
- £289,277
- Awarded
- 03 Jul 2025
- Contract starts
- 30 Jun 2025
- Contract ends
- 30 Jun 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Local government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Channel 3 Consulting Limited | £289,277 |
Description
Opportunities have been identified to improve ways of working, this contract will: • Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact) • Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays • Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person
Categories (CPV)
- 72222000 Information systems or technology strategic review and planning services
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