Haigh Hall Hospitality Services - Pre-Market Engagement

Wigan Council are looking to identify a long-term partner to deliver Hospitality Services at Haigh Hall, Wigan. A description of the Authority's vision for the use of each of the Hospitality Area’s the Hospitality Services will include: (a) food and beverage provision at a café/restaurant space, rooftop bar and terrace, both for general customers and customers attending events at Haigh Hall; (b) hosting Events such as weddings, family celebrations and business conferences; (c) liaising closely with the Authority on Events convened and/or hosted by the Authority; and (d) the provision of 10/11 boutique bedroom accommodation. The below sets out a summary of the Authority's vision for the Hospitality Areas, Ground Floor Café and restaurant:. It is envisaged that this will be a vibrant, daytime offering in a relaxed setting designed to cater to park visitors and Hall guests. The menu features quality coffee, premium teas, cold beverages, fresh bakes, hot breakfast options, and light lunches. Afternoon tea is offered as a signature experience. • Audience: Day visitors, families, walkers, light lunch guests • Style: Counter service with indoor and seasonal outdoor seating • Atmosphere: Casual, bright, community-oriented During the evening, this space becomes a refined but approachable dining space open for dinner and Sunday lunch, highlighting local produce and seasonal British dishes. Flexible service formats including à la carte and set dinner options with potentially a short tasting menu. All offerings should be focused on Haigh Hall produce and local artisanal producers. • Audience: Destination diners, local foodies, event attendees • Style: Full table service • Atmosphere: Relaxed fine dining, warm and contemporary, during the warmer months there will be the possibility of opening up the terrace with spectacular views over the landscape. On selected evenings the: (a) the restaurant will deliver serious and high-quality food and quality dining, but without pretension. (b) the restaurant will become a "destination" to travel to, attracting visitors from across the region and beyond. Rooftop Terrace and Bar: The vision for the rooftop terrace and bar is that this will a standout feature with panoramic views – Mediterranean style/feel bar with global influences. The Rooftop Bar offers an elevated, yet relaxed experience focused on creative cocktails, curated wines, craft beer, and bar snacks, and summer-specific items during warm months. • Audience: Adults, tourists, pre/post-dinner guests, private hire • Style: Bar-led with casual seating, table service at peak • Atmosphere: Stylish, seasonal, upbeat Events Experience Weddings will offer bespoke F&B experiences including canapés, multi-course plated meals, buffet options, and late-night snacks. Coordination with events team ensures tailored offerings. • Audience: Wedding parties, typically 70–200 guests • Style: Formal, plated or buffet depending on the package • Atmosphere: Elegant, celebratory OTHER EVENTS: Events range from corporate meetings and private dining to seasonal markets and food-led experiences. Menus are designed per event, with flexibility for bespoke offerings and dietary requirements. • Audience: Corporates, groups, tour operators, themed events • Style: Flexible—buffet, canapés, formal dinners • Atmosphere: Adaptive to event needs Bedroom Accommodation: There will be 10/11 bookable luxury, boutique bedrooms in the Hall linked to restaurant reservations and events bookings (e.g. weddings, conferences, conventions etc). The Contract sets out the detailed requirements, but it is important to note here that the bedrooms will not be available for ‘general use’ reservations. The bedrooms will be tastefully finished to a high standard with the design and fit out determined between the hospitality partner and design team. The rooms will be serviced, and guests will be able to access the café or roof top bar for breakfast. PLEASE NOTE: The nominal contract value figure amount has been stated for publication purposes only and will ultimately be determined by bidders responses. Wigan Council reserves the right to update this amount as and when required, as well as amend the procurement regime.