An Alarm Recieving Centre (ARC)to replace existing Care Call System
North Tyneside Council · North East
Key facts
- Closing date
- 14 Jan 2025
- Procedure
- Open procedure
- Buyer type
- Local government
- Source
- Find a Tender
Description
North Tyneside Councils objective is to replace the current on-premise Alarm Receiving Centre (ARC) Care Call system with a resilient cloud-based system. Our current system has been in operation since 2005. This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience.
Categories (CPV)
- 72222300 Information technology services
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