HCC - 12/25 - Provision of County Wide Advocacy Service and One Stop Shops for Victims and Survivors of Violence against Women and Girls

Hertfordshire County Council wishes to procure a County Wide Advocacy Service and One Stop Shops for Victims and Survivors of Violence against Women and Girls The Service Specification is for the provision of a countywide advocacy service to support victims and survivors of abuse types considered as forms of violence against women and girls (VAWG). These include, but are not limited to; o Domestic abuse o Sexual abuse o Stalking and harassment o Forced marriage o So-called ‘honour-based abuse o Female genital mutilation This Service will act as a ‘One Front Door’ for access to our ‘One Stop Shop’ (OSS). The support offered at the OSS can vary, however the core focus of the Strategy is support around: • Specialist advocacy provision including risk assessment and safety planning; • Housing advice and advocacy; • Legal advice in family, immigration, and/or housing law as well as criminal justice support; • Economic advice including benefit and debt advice; and • Therapeutic support including individual and group counselling. Due to the high degree of coordination required to manage all the service elements of this Contract, and to ensure the Services are delivered in a joined up and structured way, the Commissioners have decided to award a Contract to one organisation who will be responsible to them for contract delivery but which can sub-contract the delivery of elements of the Services, it is therefore not suitable for this contract to be split in to Lots. Full details of the requirement can be found in the Service Specification which is in Schedule 1 of the Contract Document. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system. Organisations must complete and submit a Tender by the deadline of 12 noon on the 23rd of January 2026. Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please Note: The TUPE Employee Liability Information has been provided along with other documentation for this procurement. TUPE related information must be protected as personal data in accordance with the requirements of Data Protection legislation and must also be kept confidential. By clicking on the View Details button and accessing the documentation for this procurement, Tenderers agree: a) To undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party . b) That under no circumstances will any of the information be disclosed by your organisation to any third party without the Council’s prior consent in writing. c) That the information supplied will be stored securely and destroyed or returned to the Council, after your Organisation’s bid has been submitted or you decide not to proceed with a tender submission. d) That you will indemnify the Council for any losses, arising from your breach or breach by any of your personnel of these confidentiality requirements specified above and data protection requirements in relation to TUPE Employee Liability Information. e) The requirements above apply whether the supplier uploads a tender response to this procurement or not.