Project to Manage a Service Management Toolkit
POLICE DIGITAL SERVICE · United Kingdom
Key facts
- Contract value
- £111,252
- Awarded
- 31 Mar 2024
- Contract starts
- 31 Mar 2024
- Contract ends
- 30 Sep 2024
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Emergency services
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| ILLUMINET SOLUTIONS LIMITED | £111,252 |
Description
A modern cloud-based solution for IT Service Management lays the foundation for digital transformation, which is exactly the direction Police Digital Service (PDS) wish to strive towards. In doing so PDS require the tools to be able to facilitate such a transformation. PDS's current processes are fragmented and aren't captured within in one tool, which is increasing the difficulty to identify and resolve incidents. PDS have procured the ServiceNow platform to streamline and modernise incident and configuration management, this now requires implementation and project managing.
Categories (CPV)
- 72220000 Systems and technical consultancy services
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