Leisure Member Bespoke Customer Journey Communication System
Blackpool Borough Council · North West
Key facts
- Estimated value
- £235,200
- Closing date
- 19 Feb 2026
- Contract ends
- 31 Mar 2028
- Procedure
- Open procedure
- Buyer type
- Local government
- Source
- Find a Tender
Description
Active Blackpool are seeking a partnership with an external company to work with the service to create and deliver bespoke customer journey communication to drive participation in physical activity and increase commercial revenue. The successful bidder will be required to gain a full understanding of Active Blackpool's service and objectives and how the bespoke customer journey will form an important part achieving these aims. The aim of implementation would be to utilise existing available datasets to identify individual member usage and preferences and use API's to channel this data into centralised system. This system would then be used to create automated processes to ensure appropriate communications are sent out to individual members.
Categories (CPV)
- 72268000 Software supply services
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