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Tenfell
Closed tender
Published 28 Jan 2026

Customer Perception Surveys

London & Quadrant Housing Trust · London

Key facts

Estimated value
£345,000
Closing date
25 Feb 2026
Contract ends
01 Apr 2029
Procedure
Open procedure
Buyer type
Housing

Description

L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines.

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