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Published 19 Nov 2025

The Provision of Hard Facilities Management Services

ORIEL ESTATES SERVICES LLP · London

Key facts

Engagement closes
28 Nov 2025
Contract ends
15 Dec 2031
Buyer type
Central government

Description

Oriel is a joint initiative between Moorfields Eye Hospital NHS Foundation Trust, the UCL Institute of Ophthalmology, and Moorfields Eye Charity. Together, all services at Moorfields Eye Hospital on City Road and the UCL Institute of Ophthalmology on Bath Street, will be relocated to a new, integrated centre in Camden. This move is a transformative opportunity to create a world-leading centre for eye care, research, and education. Harnessing clinical care and research expertise under one roof in a new fit-for-purpose centre will enable closer collaboration between clinicians and researchers to speed up the delivery of treatments and therapies for patients. The centre will deliver the highest-quality clinical care, research and education in an environment that promotes innovation. As a new development, Oriel requires the procurement of a comprehensive hard services facilities management (FM) solution to make the building fully operational. This service will encompass all engineering hard services related to the building's infrastructure, including: - Planned preventive maintenance - Reactive repairs - Project works - Statutory compliance activities This scope covers the building infrastructure only and excludes any hospital operational or clinical equipment used directly in patient care. Oriel aims to launch the tender in early January 2026, appoint a supplier by August 2026, and commence services 16th December 2026. Procurement of soft facilities management services will be undertaken separately.

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