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Closed tender
Published 18 Dec 2025

BT405 - Process Diagnostic (Westminster 2030 - Fit for the Future)

City of Westminster · London

Key facts

Estimated value
£92,000
Closing date
14 Jan 2026
Contract ends
30 Mar 2026
Procedure
Below threshold - open competition
Buyer type
Local government

Description

WCC is undertaking a Process Diagnostic to assess how organisational resources are currently deployed across services. This diagnostic will identify inefficiencies, duplication, fragmentation and opportunities for redesign and digital enablement. It will be delivered through a blended team comprising internal leads from the WCC Transformation Office and Process Diagnostic Lead, alongside external experts who bring proven experience and can mobilise at short notice. This tender seeks to appoint a delivery partner/supplier who will work collaboratively and co-deliver with WCC to design and implement the diagnostic, generate actionable insights, and support the Council in aligning its resources to strategic priorities and the development of its Target Operating Model (TOM). Download the tender pack at: https://wcc.ukp.app.jaggaer.com/go/90895934019AFDEEE57F

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