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Tenfell
Closed tender
Published 13 Aug 2025

Contract for Integrated Domestic Abuse Services

North Tyneside Borough Council · North East

Key facts

Estimated value
£4,400,000
Closing date
11 Sep 2025
Contract ends
31 Dec 2028
Procedure
Open procedure
Buyer type
Local government

Description

North Tyneside Council is seeking to commission a fully integrated Domestic Abuse Service (IDAS) for an initial term of three years, with the option to extend for up to two further years. This service will deliver holistic, trauma-informed support for victims and survivors of domestic abuse - including both adults and children - regardless of protected characteristics, gender, or level of risk. The model will combine therapeutic and practical interventions that promote recovery, safety, empowerment, and long-term resilience. As part of our ongoing commitment to delivering high-quality, trauma-informed support to those affected by domestic abuse, North Tyneside Council is commissioning two separate contracts: Lot 1 - Domestic Abuse Support Service, Value £630,000 per annum: This contract will deliver an integrated model of community-based and accommodation-based support for adult victims and survivors of domestic abuse, including refuge and dispersed accommodation, IDVA support, outreach, behaviour change programmes, and adult counselling. Lot 2 - Counselling, Therapeutic Support (4-18 years) and Outreach for Children and Young People (11-18 years), Value £190,000 per annum: This contract focuses on providing age-appropriate counselling, therapeutic play, and outreach support to children and young people aged 4-18 who have experienced or been affected by domestic abuse. Providers may submit bids for one or both lots. Each lot will be evaluated independently, and providers should ensure they address the specific requirements and evaluation criteria for each lot they wish to apply for. Collaborative or consortium bids are also welcomed where appropriate. This dual-lot approach recognises the distinct needs of adults and children affected by domestic abuse, while promoting coordination across services to provide whole-family support.

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