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Tenfell
Awarded contract
Published 18 Nov 2025

SMBC and SHG Netcall Contact Centre Solution

Stockport Metropolitan Borough Council · North West

Key facts

Contract value
£693,000
Awarded
18 Nov 2025
Procedure
Award procedure without prior publication of a call for competition
Buyer type
Local government

Awarded to

SupplierValue
NETCALL TECHNOLOGY LIMITED£693,000

Description

Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution. Advanced self-serve and call diversion features, with AI capabilities.

Categories (CPV)

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About Stockport Metropolitan Borough Council

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