Customer Experience Platform Technologies
Gedling Borough Council · East Midlands
Key facts
- Closing date
- 10 Dec 2024
- Contract starts
- 27 Jan 2025
- Contract ends
- 19 Jan 2030
- Procedure
- Open procedure (above threshold)
- Buyer type
- Local government
- Source
- Contracts Finder
Description
Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.
Additional information: The Authority is using the In-tend e-tendering portal to conduct the procurement process ('the e-Tendering Portal'). The e-Tendering Portal can be accessed. https://in-tendhost.co.uk/gedling/aspx/Home all communications (including submission of Tenders) should be carried out via the e-Tendering Portal.
Is a Recurrent Procurement Type? : No
Categories (CPV)
- 72212445 Customer Relation Management software development services
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