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Tenfell
Closed tender
Published 13 Feb 2026

Retail Code of Practice - Rail Reform

OFFICE OF RAIL AND ROAD · London

Key facts

Estimated value
£110,000
Closing date
02 Mar 2026
Contract ends
28 Feb 2027
Procedure
Below threshold - open competition
Buyer type
Central government

Description

The Office of Rail and Road (ORR) is seeking a specialist consultancy to support the development of a new Retail Code of Practice, as required under the Railways Bill. The Code will govern how Great British Railways (GBR), in its future role as both a retailer and operator of key industry retail systems, interacts fairly and transparently with all retail market participants. The supplier will work with ORR, the Department for Transport (DfT), Rail Delivery Group (RDG) and wider stakeholders to develop the Code from initial principles through to full public consultation and final publication. This includes contributing to workshops, drafting the Code, researching best practice from relevant sectors, and helping design an effective dispute‑resolution process for non‑GBR retailers.

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