Charity Commission Digital Transformation Programme
The Charity Commission For England And Wales · North West
Key facts
- Estimated value
- £4,000,000
- Closing date
- 24 Nov 2025
- Contract starts
- 31 Mar 2026
- Contract ends
- 31 Mar 2029
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
- Source
- Contracts Finder
Description
The Charity Commission Strategy 2024-2029 (https://www.gov.uk/government/publications/charity-commission-strategy-2024-2029) sets out the ambition to embrace technological innovation and strengthen how data is used across the organisation.
The overarching vision for the programme is to:
1) Strengthen Public Trust & Deliver Meaningful Impact 2) Create simple Services for Smarter Regulation 3) Empower People & Build Organisational Excellence
This vision will be achieved by:
- Improving user experience for charities and their trustees - Using technology to enable better use of resources and expertise - Improving the quality of data and building trust in it - Being an intelligent, joined up regulator working with government departments to integrate services
The programme goes beyond technology to a pure transformation, considering business processes and ways of working to provide a truly transformed user-centric set of services for trustees and charities across England and Wales.
All of our digital services and casework activities are in scope of this programme, further information of these services can be found on our GOV.UK web site https://www.gov.uk/government/organisations/charity-commission/about/about-our-services
From a technology perspective, all software runs on Microsoft Azure, and our core case management platform is built on Dynamics 365. We currently use Liferay as a Digital Experience Platform. We are building new digital service front-ends using Spring Boot. All digital services must meet GDS standards.
The first opportunity under the programme is now open for responses, see https://redirect.contractawardservice.crowncommercial.gov.uk/digital-outcomes/opportunities/opportunity-details/project/69378 for further information.
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