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Awarded contract
Published 24 Feb 2026

MOPAC Victims Voice Forum for London's Black Communities

Metropolitan Police Service · London

Key facts

Contract value
£90,000
Awarded
11 Jan 2026
Contract starts
16 Jan 2026
Contract ends
15 Jul 2028
Procedure
Below threshold - open competition
Buyer type
Emergency services

Awarded to

SupplierValue
The WayFinders Group£90,000

Description

Victim satisfaction with the Metropolitan Police Service (the Met) has not been high for some time and the Casey Review highlighted that trust needs to be rebuilt with Londoners and with victims of crime. To help achieve this, the Met is reviewing how victims are looked after when they come into contact with the police: from the first point of contact through to justice outcomes. The Met wants to provide better, more consistent victim care to rebuild lost confidence and place victims at the heart of what they do. This can only be achieved by involving victims in the improvement process, hence we are establishing the Victim Voice Forum (VVF) programme, giving a voice to specific victim groups with low trust and confidence in the police.

Categories (CPV)

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