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Tenfell
Closed tender
Published 01 Dec 2025

Telephony Services for Schools Framework

Norfolk County Council · East of England

Key facts

Estimated value
£250,000
Closing date
23 Jan 2026
Contract ends
06 Mar 2030
Procedure
Open procedure (framework)
Buyer type
Local government

Description

ICT Solutions have been supporting ICT in Norfolk schools since 1990, currently providing varying levels of support to more than 400 schools, academies and other learning services ICT Solutions requires partners to supply and install telephone systems and telephone line services to schools, academies, charities, care providers and small businesses within Norfolk, Suffolk, Essex and Cambridgeshire. The Council is seeking to enter into a framework agreement for the supply, installation, management, maintenance, technical architecture, system design and project management associated with the provision of these services. Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

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