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Tenfell
Closed tender
Published 15 Dec 2025

TSM and Customer Feedback Surveying Services

Connexus Homes Limited · West Midlands

Key facts

Estimated value
£144,000
Closing date
16 Jan 2026
Contract ends
31 Mar 2028
Procedure
Below threshold - open competition
Buyer type
Housing

Description

Connexus requires a qualified provider to design, deliver, and report on Tenant Satisfaction Measure (TSM) perception surveys in full compliance with the Regulator of Social Housing’s guidelines. Other satisfaction surveys will also be required such as new tenant surveys (up to 500 p.a.) and other service area feedback surveys, such as ASB, new kitchen/bathroom installations, and/or others as required. These are not expected to exceed 1,000 combined surveys p.a. (excluding TSMs). For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Craven-Arms:-Survey-services./P56N679C39 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/P56N679C39

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About Connexus Homes Limited

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