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Tenfell
Awarded contract
Published 02 Feb 2024

End User Services (OFFICIAL)

Ministry of Defence · South West

Key facts

Contract value
£194,098,865
Awarded
20 Dec 2023
Contract starts
01 Jan 2024
Contract ends
31 Dec 2028
Procedure
Open procedure (below threshold)
Buyer type
Central government

Awarded to

SupplierValue
Computacenter (UK) Limited£194,098,865

Description

The Ministry of Defence requires Digital services across Defence to support tens of thousands of laptops and desktop computers worldwide. Providing Workplace services, Foundation services, User Support services, Device and Peripheral procurement, Application packaging, Local Cloud Services and Service Management, Test and Integration. Workplace services. Provision, management and maintenance of the environment for User Access Device (UADs) and application distribution. Foundation services. Management of users, accounts and UADs using an Active Directory service. User Support Services. Undertaking break-fix of UADs and related support to users. Devices and Peripherals. Provision, including the procurement, build, distribution and lifecycle management of all approved Authority, UAD types and peripheral hardware. Application packaging. Packaging of applications for the workplace environment and related updates, including supporting the lifecycle management of packaged applications with Application Owners, including but not limited to build integration, testing and security accreditation. Local Cloud Services (LCS) (Optional). Provision of EUS services to a limited number of overseas LCS locations (including associated local infrastructure). Service management, test and integration for EUS services.

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